Privacy Policy

Heritage Home Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Statement outlines how we collect, use, and disclose your Protected Health Information (PHI) and personal information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Mississippi Personal Information Protection Act (MPIPA), and other applicable state and federal laws.

Information We Collect

Protected Health Information (PHI): Information that identifies you and relates to your health or healthcare services, such as your name, address, date of birth, medical history, treatment details, and insurance information.

Personal Information: Non-PHI data, including your IP address, device identifiers, and website browsing activity.

How We Use and Disclose Information

We may use and disclose your information for purposes including:

  • Treatment: Providing and coordinating your healthcare services.

  • Payment: Billing and obtaining payment from you, your insurance company, or third parties.

  • Healthcare Operations: Conducting quality assessments, staff training, and other operational activities.

  • Legal Compliance: Fulfilling legal and regulatory requirements.

  • Public Health and Safety: Reporting vital statistics, communicable diseases, and other public health concerns.

  • Law Enforcement and Legal Proceedings: Responding to legal requests such as court orders or subpoenas.

  • Organ and Tissue Donation: Facilitating donation and transplantation processes.

  • Research: Using your information for research purposes, with your authorization when required.

  • Other Permitted Uses: As allowed or required by law.

Telehealth and Remote Services

Our telehealth and remote patient monitoring services involve the collection and use of your PHI and personal information. We implement appropriate security measures to protect this information during transmission and storage.

Your Rights, You Have the Right to

  • Access: Inspect and obtain a copy of your PHI.

  • Amendment: Request corrections to your PHI if you believe it is inaccurate or incomplete.

  • Accounting of Disclosures: Receive a list of certain disclosures of your PHI.

  • Restrictions: Request limitations on how we use and disclose your PHI.

  • Confidential Communications: Request that we communicate with you in a specific manner or at a specific location.

  • Data Security and Breach Notification

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. In the event of a data breach involving your unsecured PHI, we will notify you as required by law.

Heritage Home Health is dedicated to safeguarding your information and upholding your rights. If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us.

Effective Date: January 1, 2025